May 2013 – Present | Outside Look Inc.

Founder, Principal Consultant

  • Founder of Outside Look Inc, a specialty consulting firm focused on advising organizations in financial crime management strategy and execution. This includes assisting firms in strategy development, market assessment, risk assessment, needs analysis, vendor selection and execution planning.
  • As founder of Outside Look, Ben Knieff is also a managing partner of Financial Crime Partners, a team of industry experts focused on helping financial institutions more cost effectively manage financial crimes and grow their business.

Outside Look

October 2010 – May 2013 | NICE Actimize

Sr Director, Head of Fraud Product Management

  • Spearheaded company blogging strategy and content development to expand brand awareness, demonstrate thought leadership and promote the company’s subject matter expertise
  • Supported global sales force to win contracts in the US, South America, the UK, Western Europe, South Africa, China and Southeast Asia
  • Served as primary interface to industry analyst community providing insight to NICE Actimize product strategy and positioning to ensure clear understanding of NICE Actimize capabilities and secure leading positions in analyst reports from firms such as Aité Group, CEB Tower Group, Chartis, Celent, Ovum, IDC, and Gartner
  • Led global product strategy and messaging for line of fraud products including a focused repositioning from technology to business solutions, providing guidance to product management in market needs and demands for investment prioritization
  • Provided the “public face” of NICE Actimize to mass and trade media including over 30 published quotes, podcasts and TV appearances in 2011. See for details
  • Regular speaker at industry and vendor conferences including ABI Carte (Italy), Electronic Transactions Security (Poland), Commercial Payments International (USA) and Fundtech (USA, UK) and other events around the globe
  • Acted as primary interface to industry analyst community providing insight to NICE Actimize product strategy and positioning to ensure clear understanding of NICE Actimize capabilities and secure leading positions in analyst reports
  • Provided subject matter expertise in fraud and anti-money laundering to financial institution clients and prospects across the globe, supporting client relationships and sales efforts
  • Authored external white papers and position papers, as well as internal analysis, positioning and response papers, providing thought leadership to external audiences and guidance to internal audiences; developed in depth analysis of regulations and current events promoting clear understanding of issues and responses
  • Supported European operations with subject matter expertise, media relations and sales support during a 6 month Europe based assignment
  • Led inception of competitive intelligence portal, creating structure and large portions of content, enabling the organization to quickly identify key strengths, weaknesses and competitive positioning
  • Participated in M&A due diligence teams to evaluate and provide recommendations on valuations, revenue streams and cost structures, potential post acquisition product strategy and overall strategic fit

NICE Actimize

To be honest, I’m not that comfortable talking about myself, so here are a few things about me that don’t fit nicely on a CV, or that I think are just interesting.
I’m a big fan of the internet, so I spend a lot of time reading, learning and sharing (hopefully) useful and interesting information. Here are the places you can find more about me, what I’m interested and what I’m sharing.

I also try out a lot of online services, and some of them I find very useful and continue to use on an ongoing basis.

Google Reader
Google Reader is the nerve center of my research and curation practice. I subscribe to nearly 400 feeds covering financial services, business, science and technology, and some fun stuff such as food. Part of what makes this tool so valuable is the consistency between using my Mac, PC and iPhone to keep up on the latest wherever I am.

I really like the way TripIt helps me keep track of my travel, accessible from any browser, a handy iPhone interface, and a calendar feed pumped in to Google Calendar, I rarely miss a flight or forget where I’m going.

Evernote provides me with the memory I just don’t have. The free account is excellent, but I choose to go with the paid version, which is a very reasonable price. The fact that my information is available to me on my Mac, PC, iPhone and any web browser is invaluable. I’ve come to uploading darn near everything to Evernote as I can always find it in an instant, from wherever I am.

About Me

Bank Info Security Assessing Cyber Risks: Lessons from Abroad  12-Jun-2014
Bank Info Security 6 More Retailers Breached? 20-Jan-2014
Bank Info Security JPMorgan Chase Fines Exceed $2 Billion 07-Jan-2014
Bank Info Security Target Confirms Encrypted PINs Stolen 27-Dec-2013
American Banker Banks Vulnerable to Same Type of Attack That Hit Times Website 28-Aug-2013
Sydney Morning Herald Simple steps for safety in numbers 14-Aug-2013
Bank Technology News Through Software Glitch, Citi Exposes Data on 150,000 Customers 17-Jul-2013
Bank Systems & Technology Cyber Security – Avoid Prescriptions When Keeping Up With Threats 19-Apr-2013
Accounting Today Financial Institutions Try to Control Identity Theft-Related Tax Fraud 9-Apr-2013
Technologies Bancaires (French) Print Article: How Card Fraud Works 18-Mar-2013
Security Week Obama Executive Order Does Not End Calls for Cybersecurity Legislation 14-Feb-2013
Bank Systems & Technology How Fraud Rings Evade Detection And What Banks Can Do To Stop Them 14-Feb-2013
Bank Innovation Data Analysis Helps with Security. How About Service, Too? 12-Feb-2013
AFP Fraudwatch First-Party Fraud Ring Steals $200 Million 12-Feb-2013
American Banker Startup Prepares Alternative to Online, Mobile Banking Passwords 12-Feb-2013
PaymentsSource First-Party Fraud Still Befuddles Card-Crime Fighters 7-Feb-2013
RiskAssur (French) Fraude à la carte bancaire : 4 questions à Ben Knieff (Nice Actimize) 6-Feb-2013
American Banker NICE Launches Voice Authentication Tech to Catch Call Center Fraud 10-Jan-2013
Wall Street Journal Voice Recognition Technology Combats Call Center Fraud 10-Jan-2013
Bank Innovation As Fraud Increases, Call Centers Become Key Security Battleground for Banks 9-Jan-2013
Bank Systems & Technology NICE Uses Voice Recognition to Take Down Fraudsters Dialing Call Centers 9-Jan-2013
Risk Universe Speech Analytics to Detect Call Centre Fraud Jan-2013, Issue #13
IT World Canada Giving voice to cutting down on fraud 9 -Jan-2013
Banking Technology Mobile Security: A Moving Target… 4-Dec-2012
ABA Banking Journal SMART TRADEOFF? EMV reduces most fraud, except card-not-present 28-Nov-2012
AFP Fraudwatch SEPA Provides Juicy Fraud Target in Europe 28-Nov-2012
Okezone (Indonesian) Ancaman Kejahatan Finansial Terkait E-Channel Kian Meradang 6-Sept-2012
Inilah (Indonesian) Dua Firma Peringatkan Digital Fraud di Indonesia 6-Sept-2012
Bank Systems & Technology Middle East Cyber Virus Signals a New Level of Malware Sophistication 21-Aug-2012
Computerworld Gauss Discovery Indicates Malware Tool Boom 13-Aug-2012
CSO Online While origin unclear, Gauss indicates malware tool boom 10-Aug-2012
Financial Operations Matters Phishing For Fraud Q2 21012 Issue, pg 32
Dark Reading FBI Credit Card Ring Bust Exposes PCI Challenges 2-Jul-2012
Bank Info Security FBI Takedown Won’t Curb Card Fraud 29-Jun-2012
CSO Online FBI’s ‘carding’ arrests impress, but battle wages on 28-Jun-2012
Bank Systems & Technology Cyber Fraud Is Going Global, FBI Sting Reveals 27-Jun-2012
AFP Online AFP Fraudwatch: Phishing Season 26-Jun-2012
The Times of London Balancing privacy with intelligence 12-Jun-2012
Banking New York How to Avoid Check Fraud in the Digital-Imaging Age May-2012
The Times of London How to spot fraudsters who look just like us 2-May-2012
The Times of London Economic crime is big business for fraudsters 2-May-2012
Operational Risk & Regulation Hackers with a Cause April-2012 (Chinese language) Data Security: Who Will Win the Cyberwar 11-April-2012
Bank Info Security Global Payments Breach Impact on Banks 5-April-2012
InformationWeek; Wall Street & Technology Under Siege – Who’s Winning the Cyber War April 2012
Bank Systems & Technology How the Global Payments Data Breach Affects Banks 4-April-2012
Dark Reading Will We Learn Authentication Lessons From Global Payments Breach? 3-April-2012
BITS Innovator A US Shift to EMV Technology – Ensuring Interoperability in a Connected World March 2012 Nation states and hacktivists: the rising online threats 21-Mar-2012
Electronic Payments International Technology’s growing role in stemming corporate payment fraud 25-Jan-2012
Bank Info Security Money-Laundering Risks from N. Korea 5-Jan-2012
Dark Reading How Ready Are Banks For FFIEC? 19-Dec-2011
Bank Systems & Technology Strict Security, Along With Convenience, Are Key to Online Banking Success 5-Dec-2011
American Banker Growth Spurts Becoming More Costly for Acquirers 21-Nov-2011
Forbes How to Avoid ATM and Credit Card Scams When Traveling 16-Nov-2011
Bank Systems & Technology The State of EMV 9-Nov-2011
Dark Reading Financial Institutions Shoring Up Compliance Plans for FFIEC Deadline 7-Nov-2011
Wall Street & Technology Capital Markets Outlook 2012 – Data Security Nov-2011
Bank Technology News RSA’s Data Breach Didn’t Scare Banks Away from Its Security Tokens 1-Nov-2011
American Banker Expensive Lesson – Commercial Fraud Liability 01-Nov-2011
Bank Systems & Technology Experts Debate the Security of EMV 27-Oct-2011
Wall Street & Tech The Latest On Data Security For Mobile Phones 18-Oct-2011
Bank Systems & Technology Q&A: Security Pros Identify Key Themes at the NICE Actimize Forum 18-Oct-2011
Operational Risk & Regulation Online Banking & Cybercrime – Responding to Rapidly Evolving Attacks 17 -Oct-2011
ABA Banking Journal Fraud Ramps Up page 26 October 2011
Christian Science Monitor Scarlett Johansson cellphone pictures aren’t all that smart phone hackers are after 30-Sept-2011 What’s Missing From Remote Banking 29-Sept-2011
Credit Union Times 3D Printers Up Ante for ATM Security: Online Only 26-Sept-2011
Business News Network Preventing Financial Crime 21-Sept-2011
Bank Info Security ATM Skimming: Insights on New Attacks 09-Sept-2011
Bank Info Security Disaster Averted for Most IT Systems 29-Aug-2011 New FFIEC regulations acknowledge changing online threat 01-Aug-2011 Customer Experience + Authentication = A Rough Balancing Act 25-July-2011
American Banker Voice Profiling Bolsters Fraud Fight But Risks Privacy Outcry 14-July-2011
CTV News Top Picks: Chip Card Fraud 18-June-2011
Bank Technology News The Bill for Web Fraud Prevention: $270 million May-2011
Bank Info Security China Wire Fraud: Warning to Banks 29-April-2011
Bank Info Security Partnering to Beat ACH Fraud 24-Mar-2011
New York Times Threats to Traveling Data 14-Mar-2011
Treasury & Risk Magazine Beware Online Banking Thieves Jan-2011
Bank Info Security Inside an Insider Crime 18-Oct-2010